Returns & Exchanges

At Pulsar Gaming Gears, we want to ensure you have the ultimate competitive edge with our products. If you are not completely satisfied with your purchase, you can return your gear within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to return.

• 2.
  Prepare the Package

  Ensure all items are in their original packaging with all included accessories, manuals, and protective films intact to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technical team verifies the condition of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.